Shop Plan
Designed for single-location or multi-bay shops that need a professional diagnostic workflow without hiring a full-time analyst.
- 15 cases / month
- Unlimited vehicles
- AI intake + human review
- PDF report download
- $15 / extra case
- 2 live calls / month
No setup fee 路 Cancel anytime
Everything in the Shop plan
AI-guided intake
Our AI mechanic interviews your customer or technician: structured questions, chip choices, and evidence prompts. Works on mobile.
Human-reviewed reports
Every case gets reviewed by a specialist who adds urgency rating, cost range, recommended parts, and a private mechanic note.
Instant notifications
Email and WhatsApp alerts when a case is submitted, reviewed, or nearing your monthly limit.
Unlimited vehicles
No cap on how many vehicles you add. Track intake history for every car in your system.
Live video calls
Connect face-to-face with a mechanic directly from any case page. 2 live calls included per month, additional calls billed at your plan overage rate.
Upload an audio recording of any sound and our AI model, trained specifically on vehicle sounds, identifies the likely failure pattern before it even shows up on a scanner. Included in every case.
After your 15 included cases, additional diagnostics are billed at $15 each, automatically, no plan changes needed.
Questions
Can I use Pitts for customer walk-ins?
Yes, open a case for any vehicle, walk a customer through the intake interview, and the AI collects everything the mechanic needs to write a report.
What counts as a case?
Each complaint or symptom investigation is one case. A vehicle can have multiple cases over time.
What if I need more than 15 cases?
Additional cases are billed at $15 each and added to your next monthly invoice automatically.
Can I see the AI's draft before it's published?
Admins review every AI-generated draft before publishing. The published report is what your customer sees.
How do live calls work?
Request a live video call from any case page. An on-duty Pitts mechanic accepts and joins the call. You connect directly in your browser, no app downloads needed. 2 calls are included per month; additional calls are billed automatically.
Ready to start?
Create your account and your first month starts immediately.